Terms of Use

1. Who we are and scope

OnlyDance OD, also referred to as OnlyDance ("OnlyDance", "we", "us" or "our"), is an app and brand operated by Mohamed Hassouna in Krakow, Poland.

These Terms apply to the OnlyDance app, website, accounts, profiles, community features, event listings, ticket purchases and organizer tools. If you do not agree, do not use OnlyDance.

2. Accounts and user duties

You must be legally permitted to use OnlyDance and to enter the relevant agreement. Where required by law, a minor must use the service with permission from a parent or legal guardian.

You must provide accurate information, keep your login details secure and use OnlyDance lawfully and respectfully. You must not harass others, publish false or unlawful content, upload malware, scrape the platform, misuse payments or tickets, or infringe another person’s rights.

We may remove content, restrict features or suspend an account where reasonably necessary for safety, legal compliance, payment security, fraud prevention or serious/repeated breach. Existing ticket, payment, refund and legal obligations may continue after an account is closed.

3. Event listings and organizer responsibility

Unless an event page clearly states that OnlyDance is the organizer, OnlyDance is not the organizer of that event. The organizer shown on the event page is responsible for the event description, schedule, venue, capacity, admission rules, legality, safety, performance, changes, cancellation and event-related customer service.

OnlyDance may assist with communication, ticketing support and refund processing, but the organizer remains responsible for the event and for compliance with mandatory consumer, tax, accounting and data-protection rules that apply to the event, including rules in the country where the event takes place and any mandatory rights of foreign buyers.

4. Tickets, payments and Stripe

Before payment, the checkout should show the organizer/seller, event, ticket type, quantity, Ticket Price, OnlyDance Platform Service Fee, total price and important event conditions. Please review this information carefully.

An order is completed when payment is confirmed and an order confirmation or ticket is issued. Payments, payment cards, refunds, chargebacks, fraud checks and connected-account payouts may be processed by Stripe or another payment provider shown in the payment flow. Payment providers may refuse, delay, hold or reverse a payment where required by their rules, payment-network rules, anti-fraud checks, sanctions checks or law.

OnlyDance may limit ticket sales, organizer onboarding or platform-service availability by country where needed for tax, VAT/OSS, payment, sanctions, fraud-prevention or legal compliance. If a purchase is not supported for a country, OnlyDance may block or cancel it and refund any amount actually received, subject to payment-provider processing.

For a third-party event, the ticket and admission agreement is generally between the Buyer and the organizer. OnlyDance provides the platform, ticketing and payment-support tools. If OnlyDance is the organizer or seller for a particular event, this will be stated on the event page or during checkout.

Keep ticket links, QR codes and confirmation details secure. A ticket may be rejected if it is invalid, duplicated, refunded, cancelled, used previously or does not meet clearly disclosed admission conditions.

5. Event changes, cancellations and refunds

Event-specific refund and transfer rules are shown with the event or during checkout and apply together with mandatory consumer law. For leisure, entertainment, cultural or similar services scheduled for a specific date or period, the statutory 14-day withdrawal right generally does not apply.

If checkout includes a separate OnlyDance Platform Service Fee, the Buyer should be asked before payment to expressly request immediate performance of OnlyDance's ticketing/platform service and acknowledge that, once that service is fully performed by issuing the ticket or order confirmation, any withdrawal right for that platform service fee is lost to the extent permitted by applicable consumer law.

If an event is cancelled or materially changed, the organizer is responsible for the remedy required by applicable law and the event conditions. OnlyDance may help communicate changes and process an authorized refund through the original payment method. Banks and payment providers may need additional processing time.

6. Organizer terms

An organizer publishing or selling tickets through OnlyDance confirms that it is authorized to operate the event and that all event, identity, contact, payment and payout information it provides is accurate. The organizer accepts the separate Organizer Event Agreement when enabling ticket sales.

OnlyDance may delay or withhold publication, sales or payout where reasonably necessary for verification, refunds, chargebacks, disputes, suspected fraud, payment-provider requirements or legal compliance.

7. Privacy, Firebase, security and incidents

Personal data is handled as described in the OnlyDance Privacy Policy. OnlyDance uses external providers, including Firebase/Google for app infrastructure and Stripe for payments.

OnlyDance is responsible for its own acts, omissions and GDPR/RODO duties as controller where applicable. OnlyDance is not responsible for incidents caused solely by Firebase/Google, Stripe, an organizer, a user or another third party where OnlyDance has acted with reasonable care and the law allows this limitation. Nothing in these Terms limits liability or data-protection duties that cannot legally be excluded.

8. Marketing consent and service messages

Accepting these Terms or the Privacy Policy is not consent to marketing. Marketing emails, push notifications, SMS or similar direct-marketing communications will be sent only where we have a valid consent or other legal basis required by GDPR/RODO and Article 398 of the Polish Electronic Communications Law (PKE). Service, security, ticket, payment and event-operation messages may be sent where needed to provide the service or meet legal obligations.

You may withdraw marketing consent at any time. Withdrawal does not affect transaction, legal, security or service messages that are necessary for the platform or a specific order.

9. Intellectual property and content

You remain responsible for content you submit and must have the rights and permissions needed to share it. You grant OnlyDance a non-exclusive, worldwide and royalty-free licence to store, display, format and use that content only as reasonably needed to operate, secure and promote the OnlyDance service and the event or profile concerned. This licence ends when the content is deleted, except where continued storage is reasonably required for backups, legal obligations or disputes.

10. Availability and liability

We work to keep OnlyDance available and useful, but we do not guarantee uninterrupted or error-free operation. OnlyDance is responsible for providing its own platform and ticketing services with reasonable care. An event organizer remains responsible for the event and admission service, and users remain responsible for their own conduct and submitted content.

OnlyDance is not responsible for organizer cancellations, venue conditions, event performance, independent user conduct, payment-provider decisions or third-party infrastructure incidents, except where responsibility arises from OnlyDance’s own act or omission or cannot lawfully be excluded.

11. Complaints, language and applicable law

Users may submit complaints about the OnlyDance platform, checkout, ticket delivery, account access or OnlyDance support by email to support@onlydanceapp.com. The complaint should include the user's name, contact email, order or event details if relevant, and a short description of the issue.

OnlyDance will confirm receipt where reasonably possible and will respond within 14 days, unless a longer period is justified by the complexity of the matter. Complaints about the event itself, including venue, safety, admission, cancellation or performance, are primarily handled by the Organizer shown on the event page, but OnlyDance may assist with communication where appropriate.

Nothing in this section limits mandatory consumer rights under Polish law, EU law or other applicable mandatory consumer protection rules.

Consumers may use available out-of-court complaint and redress procedures under applicable law, including competent consumer ADR bodies where available. OnlyDance will state whether it agrees to a particular ADR procedure when required or when contacted about a specific dispute.

Polish law applies, without depriving consumers of mandatory protections available under the law that applies to them. EU/EEA consumers and other foreign consumers keep any mandatory rights that cannot be excluded by contract. Disputes may be brought before the competent courts under applicable law.

Where a Polish version is provided to users in Poland, it is intended to be the primary version for those users. If versions differ, mandatory consumer and data-protection law prevails.

Version 1.1 | Effective date: July 6, 2026 | Contact: support@onlydanceapp.com

← Back to the main page